The support your workforce needs, without changing your structure.
An Administrative Services Organization (ASO) is a flexible partnership that helps businesses manage critical administrative functions like payroll, HR, compliance, and tax filings while you remain the sole employer of record. You maintain full control of your workforce and existing structure, with added support to enhance how your operations run day to day.
At Pinnacle Employee Services, we work alongside your team to provide expert guidance, streamlined processes, and responsive support. Our ASO model is designed to strengthen your infrastructure, improve efficiency, and reduce administrative burden without changing how your business is set up.
Hear directly from our longtime ASO client, the Syracuse Crunch, on what this partnership looks like in action.
Maintain full control as the employer of record.
Strengthen internal operations without restructuring.
Reduce administrative workload on internal teams.
Gain access to HR and compliance expertise.
Improve accuracy and consistency across payroll and reporting.
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HR & Compliance
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Payroll
Handbooks, Policies, and Documentation
Development and ongoing management of employee handbooks, company policies, job classifications, personnel files, I-9 compliance, and required labor law postings.
Onboarding, Offboarding, and Workforce Support
Structured support for hiring and separations, including onboarding documentation, performance and disciplinary guidance, and terminations.
Unemployment Claims Administration
We manage the unemployment claims process on your behalf, including claim review, response preparation, and documentation support to help protect your experience rating and reduce unnecessary costs.
Pinnacle Employee Services helps employers stay compliant with evolving state and federal laws through proactive guidance, regulatory updates, and multi-state compliance support—reducing risk and protecting your business.
Not sure whether a PEO or ASO model makes the most sense for your organization? Answer a few quick questions about your workforce, compliance needs, and vendor relationships to see which solution aligns best.
Payroll Administration
Reliable and accurate payroll processing with direct deposit, secure digital pay stubs, and pay card options for unbanked employees. Our platform includes an online employee self-service portal, PTO accrual tracking, payroll deductions and reimbursements, tip and commission reporting, and certified payroll reporting for Davis-Bacon and prevailing wage projects.
Multi-State Payroll & Tax Administration
Comprehensive payroll tax management across state and local jurisdictions, including account setup, rate monitoring, withholding accuracy, and timely tax filings. We oversee remittances, quarterly and annual reporting, and regulatory updates to help ensure compliance as your workforce expands across multiple states.
Our integrated timekeeping system syncs with payroll to improve accuracy and reduce manual entry. Employees can clock in via web, mobile, or time clock, with real-time visibility for managers.
Not sure whether a PEO or ASO model makes the most sense for your organization? Answer a few quick questions about your workforce, compliance needs, and vendor relationships to see which solution aligns best.
Support that strengthens your team, without changing your structure.
You Lead
You remain the employer of record, maintaining full control over your workforce, policies, and decisions.
We Advise & Support
We consult your team on HR and compliance matters, helping you build customized handbooks and policies.
We’re here as a resource for questions around unemployment, leave of absence, and day-to-day workforce challenges.
We Execute Payroll
We process your payroll accurately and efficiently every cycle, including tax filings and reporting.
If you’re ready for a more hands-on approach, a PEO may be the right next step.
With a PEO, Pinnacle Employee Services takes on a greater role in managing your workforce. Through a co-employment model, we help reduce your exposure to risk, provide access to competitive benefits, and handle more of the day-to-day HR administration for you.
When It Makes Sense:
- You want to reduce compliance and employment-related risk
- You need access to stronger benefits options
- Your team is stretched and needs more support
- You’re ready to offload HR administration