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HR & Compliance
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Employee Benefits
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Payroll
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Risk Management
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401(k)
- Employee handbook development and review
- Handbook Updates as Needed to Stay in Compliance with Ever-Changing Laws
- New Hire Onboarding Tools and Documentation
- Employee Relations Guidance and Performance Coaching
- Disciplinary and Termination Support
- Job Description Review and Classification Assistance
- Custom Policy Development
- Harassment, Discrimination, and Workplace Violence Prevention Training
Pinnacle Employee Services helps employers stay on top of state and federal employment laws. We provide guidance on evolving compliance requirements, identify potential risks, and help implement best practices that protect your business.
- Ongoing regulatory updates and alerts
- Support for FLSA, FMLA, ADA, and EEOC compliance
- Labor law posters provided and mailed directly to your worksite
- Guidance for multi-state compliance across both remote and onsite locations
Our goal is to help you build a workplace that’s not only compliant but also productive, fair, and built for long-term success.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Telehealth Insurance
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Health Reimbursement Accounts (HRA)
- Short-Term & Long-Term Disability Insurance
- Life Insurance
- Voluntary Accident Insurance
- Specified Disease Insurance
- Hospital Indemnity Insurance
- Employee Assistance Programs (EAP)
- Online Estate Planning
At Pinnacle Employee Services, we provide comprehensive leave of absence (LOA) administration that ensures compliance with all applicable federal and state leave laws. From the moment a leave is requested, we guide both the employer and employee through the process to support a compliant and well-managed experience:
- Assess leave eligibility and provide clear communication to both parties
- Administer and manage all required documentation
- Coordinate with insurance carriers to ensure accurate and timely claim processing
- Monitor leave status through updates such as doctor’s notes and certifications
- Support a smooth and compliant return-to-work process
Our goal is to protect the business while supporting employees through every step of their leave.
- Timely and Accurate Payroll Processing
- Direct Deposit and Secure Pay Stub Access
- Pay Cards for Unbanked Employees
- Online Employee Self-Service Portal
- Certified Payroll Reporting (Davis-Bacon, Prevailing Wage)
- Tip and Commission Reporting
- Payroll Deductions and Reimbursements
- PTO Accrual Tracking and Reporting
- Multi-State Payroll Support
Pinnacle offers integrated time and attendance solutions that streamline payroll and improve accuracy. Employees can easily clock in and out via web, mobile app, or physical time clock, and managers have real-time visibility into schedules, hours worked, and approvals. Our timekeeping system syncs directly with payroll to reduce errors, minimize manual entry, and ensure employees are paid correctly for every shift. Whether you need basic punch tracking or complex labor allocations, we tailor the setup to fit your business.
- Access to PES Master Workers’ Compensation Policy
- Pay-As-You-Go Premium Structure
- No Large Deposits or Year-End Surprises
- Multi-State Coverage Available (Eligibility Varies)
- C-11 and C-240 Claims Administration
- Ongoing Claims Tracking and Employer Guidance
- Audit Preparation and Support
- Carrier and Adjuster Coordination
- Return-to-Work Documentation and Tracking
PES works directly with employers, employees, and carriers to manage claims from start to finish. We ensure timely reporting, accurate documentation, and proactive communication to reduce disruption and support proper resolution.
- Prompt claim submission and documentation
- Claim form management (C-11 and C-240)
- Coordination with insurance carriers and injured employees
- Return-to-work guidance and support
- Audit preparation and year-end compliance reviews
Not all businesses will qualify for the Master Policy. Contact us to schedule a workers’ comp evaluation and find out what coverage options may be available to you.
- Personal retirement team support with direct access
- Employee eligibility tracking and automatic eligibility notifications
- 401(k) enrollment and contribution change processing
- Payroll contribution coordination and limit tracking
- Distribution request review and approval
- Preparation and filing of Form 5500
- Fiduciary and liability protection for plan sponsors
- PES handles all aspects of audit and testing processes
We help employees make informed decisions with in-person and virtual support. Whether through group sessions or one-on-one meetings, our team offers education and advice that goes beyond enrollment.
- Group education meetings and plan walkthroughs
- Individual retirement planning sessions
- Contribution strategy and investment guidance
- Ongoing access to retirement specialists
At PES, we simplify 401(k) administration and support your team with the long-term planning they deserve. Contact us to learn how we can enhance your retirement benefit offering.

From payroll and benefits to compliance and risk management, PES handles the admin so you can stay focused on growth.

We don’t believe in one-size-fits-all. PES builds service packages around your business’s specific needs and goals.

Whether you’re just getting started or rapidly expanding, PES adapts with you at every stage of growth.

Our HR and legal experts stay ahead of changing laws, helping you stay compliant and avoid unnecessary risk.

We help elevate your team’s experience with streamlined onboarding, better benefits, and responsive HR support.

You’ll work with a consistent, knowledgeable team that understands your business, not a rotating call center queue.
★ ★ ★ ★ ★
"Pinnacle has been an essential partner in helping my business run smoothly. Their personalized support, responsiveness, and attention to detail have given me peace of mind and more time to focus on growth. Highly recommend for any small business!"
Business Owner, Auto Industry★ ★ ★ ★ ★
"I’m beyond impressed with Pinnacle. Their professionalism and effort go above and beyond. If I could give more than 5 stars, I would!"
Business Owner, Beauty Industry★ ★ ★ ★ ★
"Hope and Shari are like an extension of our company. Their expertise, attention to detail, and quick turnaround keep us on track. We’re so grateful for their support!"
Business Owner, Construction Industry★ ★ ★ ★ ★
"I left Pinnacle for a big company chasing savings and came running back. The service there was infuriating. Being back with PES is a breath of fresh air."
Business Owner, Security Industry★ ★ ★ ★ ★
"Nina is amazing! She responds quickly, answers everything with ease, and goes above and beyond. Highly recommend Pinnacle!"
Employee, Medical Industry★ ★ ★ ★ ★
"Pinnacle made me feel like part of their family from day one. What could be stressful feels effortless, and Hope Haefner always makes me feel taken care of. Highly recommend!"
Executive, Financial Industry