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HR & Compliance
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Employee Benefits
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Payroll
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Risk Management
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401(k)
Handbooks, Policies, and Documentation
Development and ongoing management of employee handbooks, company policies, job classifications, personnel files, I-9 compliance, and required labor law postings.
Onboarding, Offboarding, and Workforce Support
Structured support for hiring and separations, including onboarding documentation, performance and disciplinary guidance, and terminations.
Unemployment Claims Administration
We manage the unemployment claims process on your behalf, including claim review, response preparation, and documentation support to help protect your experience rating and reduce unnecessary costs.
Pinnacle Employee Services helps employers stay compliant with evolving state and federal laws through proactive guidance, regulatory updates, and multi-state compliance support—reducing risk and protecting your business.
Not sure whether a PEO or ASO model makes the most sense for your organization? Answer a few quick questions about your workforce, compliance needs, and vendor relationships to see which solution aligns best.
Employee Benefits
Access to a competitive, well-rounded benefits package designed to support employees and their families. Offerings include multiple medical plan options, dental and vision coverage, life insurance, short- and long-term disability, voluntary benefits such as accident and hospital indemnity coverage, health spending accounts including HSA, HRA, and FSA, and an Employee Assistance Program. Our team helps structure plans that balance affordability, coverage strength, and long-term sustainability for your organization.
Benefits Administration & Compliance
Electronic enrollment support for new hires, life events, and open enrollment, along with plan design coordination and compliance guidance for COBRA, ACA, ERISA, and HIPAA requirements.
End-to-end leave management including eligibility review, documentation, carrier coordination, status tracking, and compliant return-to-work support.
Not sure whether a PEO or ASO model makes the most sense for your organization? Answer a few quick questions about your workforce, compliance needs, and vendor relationships to see which solution aligns best.
Payroll Administration
Reliable and accurate payroll processing with direct deposit, secure digital pay stubs, and pay card options for unbanked employees. Our platform includes an online employee self-service portal, PTO accrual tracking, payroll deductions and reimbursements, tip and commission reporting, and certified payroll reporting for Davis-Bacon and prevailing wage projects.
Multi-State Payroll & Tax Administration
Comprehensive payroll tax management across state and local jurisdictions, including account setup, rate monitoring, withholding accuracy, and timely tax filings. We oversee remittances, quarterly and annual reporting, and regulatory updates to help ensure compliance as your workforce expands across multiple states.
Our integrated timekeeping system syncs with payroll to improve accuracy and reduce manual entry. Employees can clock in via web, mobile, or time clock, with real-time visibility for managers.
Not sure whether a PEO or ASO model makes the most sense for your organization? Answer a few quick questions about your workforce, compliance needs, and vendor relationships to see which solution aligns best.
Coverage & Cost Structure
Access to the PES Workers’ Comp Program with a pay-as-you-go premium model that aligns costs with real-time payroll. Avoid large upfront deposits and unexpected year-end audit surprises. Multi-state coverage is available based on eligibility, providing flexibility as your workforce grows.
Claims Management & Compliance Support
Comprehensive claims administration, including C-11 and C-240 filings, ongoing claim tracking, audit preparation, and coordination with carriers and adjusters. We also support return-to-work documentation and communication to help manage costs and maintain compliance throughout the process.
Not all businesses qualify for the PES Workers’ Comp Program. Contact us to schedule a workers’ compensation evaluation to review your eligibility and coverage options.
Not sure whether a PEO or ASO model makes the most sense for your organization? Answer a few quick questions about your workforce, compliance needs, and vendor relationships to see which solution aligns best.
Plan Administration & Compliance
Full-service 401(k) plan administration designed to reduce employer burden and protect plan sponsors. Our team manages eligibility tracking, automatic notifications, enrollment processing, contribution changes, payroll coordination, distribution reviews, Form 5500 preparation, and required audit and compliance testing. We also provide fiduciary and liability protection support to help safeguard your organization.
Dedicated Retirement Team Support
Direct access to a personal retirement support team that works alongside your payroll and HR operations. We monitor contribution limits, ensure accurate payroll integration, and oversee testing and reporting requirements to keep your plan running smoothly year-round.
We provide retirement education, including group sessions and one-on-one planning meetings. Employees receive ongoing access to specialists for contribution and investment guidance beyond initial enrollment.
Not sure whether a PEO or ASO model makes the most sense for your organization? Answer a few quick questions about your workforce, compliance needs, and vendor relationships to see which solution aligns best.
From payroll and HR guidance to compliance and employee support, PES provides hands-on partnership so you can stay focused on running your business.
We don’t believe in one-size-fits-all. PES builds service packages around your business’s specific needs and goals.
Whether you’re just getting started or rapidly expanding, PES adapts with you at every stage of growth.
With ongoing guidance and proactive support, we help you navigate changing regulations and reduce risk before it becomes a problem.
From onboarding to ongoing support, we help create a more seamless, responsive experience for your employees and leadership team.
You’ll work with a consistent, knowledgeable team that understands your business, not a rotating call center queue.
★ ★ ★ ★ ★
"Pinnacle has been an essential partner in helping my business run smoothly. Their personalized support, responsiveness, and attention to detail have given me peace of mind and more time to focus on growth. Highly recommend for any small business!"
Business Owner, Auto Industry★ ★ ★ ★ ★
"I’m beyond impressed with Pinnacle. Their professionalism and effort go above and beyond. If I could give more than 5 stars, I would!"
Business Owner, Beauty Industry★ ★ ★ ★ ★
"Hope and Shari are like an extension of our company. Their expertise, attention to detail, and quick turnaround keep us on track. We’re so grateful for their support!"
Business Owner, Construction Industry★ ★ ★ ★ ★
"I left Pinnacle for a big company chasing savings and came running back. The service there was infuriating. Being back with PES is a breath of fresh air."
Business Owner, Security Industry★ ★ ★ ★ ★
"Nina is amazing! She responds quickly, answers everything with ease, and goes above and beyond. Highly recommend Pinnacle!"
Employee, Medical Industry★ ★ ★ ★ ★
"Pinnacle made me feel like part of their family from day one. What could be stressful feels effortless, and Hope Haefner always makes me feel taken care of. Highly recommend!"
Executive, Financial Industry