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  • In Uncertain Times, Pinnacle Employee Services is Here

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  • Communicate With Clarity.

    Do you have an Employee Handbook? If not, we can help with that..

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  • Do You Know Your True Cost of Payroll Processing?

    Let's Talk!
  • When Does Your Workers Comp Policy Expire?

    How About Switching To Pay As You Go?

    Let's Talk!
  • How Much Will Your Benefits Increase This Year?

    Let's Talk!

You provide wage and hour, we take care of the rest

  • Payroll Administration
  • Process Payroll Gross –To-Net
  • Print Checks and Deposit Advices
  • Provide Payroll Reports
  • Respond to Employment and Wage Verifications
  • Manage Employee Inquiries
  • Travel and Expenses
  • Process Wage Attachments Such As: Child Support, Tax Levies, Garnishments
  • Additional Services: Paid Time Off, Department Billing, Job Costing, Certified Payroll Reports, Employee FLSA Classification Assistance

Fulltime HR Presence at a fraction of the cost

  • Employee Handbook Development
  • Developing Job Descriptions
  • Developing HR Forms
  • Employee Records
  • Unemployment Claims
  • Required Labor Postings
  • Employee On Boarding

Strength in Numbers thru “economies of scale” We group small businesses together to get the purchasing power of a large group

  • Administration of all benefits
  • Multiple medical , vision, prescription and dental plans
  • 401(K) plan with multiple investment options
  • Life Insurances
  • Many other voluntary benefits

Full administration of your Workers Comp policy from assistance with securing coverage through “ pay as you go” and audit reporting. We do it all for you

  • Assist with Workers comp Classification Codes
  • Collect insurance premiums per pay period
  • Provide audit wage reports
  • Assist with C2 accident reporting
  • Assist with establishing pay as you go with options

Work Faster and More Efficiently with a Unified Solution

  • Variety of employee authentication methods : biometrics, badge reader, web clock, mobile app to name a few!
  • Time Sheet Entering
  • Breaks and Calculation Configuration
  • Fixed Schedule Per Employee

We become your needed resource for your safety program and compliance

  • OSHA Compliance
  • Safety Manual Development     
  • Safety Trainings       

Environmental Health and Safety Services

We assume the risk and liability of employment for our clients

  • Recordkeeping for: Employee personnel files, Form I-9, Wage Theft Prevention Act, COBRA, FMLA
  • Compliance of payments of federal and state withholding and unemployment taxes
  • Processing Payroll Tax Returns
  • Management of State Mandated Disability Insurance
  • Employee W2 Printing

About Us

Pinnacle Employee Services was started because we found that many businesses couldn’t afford a full time staff consisting of a Human Resource Professional, Risk Manager, Benefits Manager and Payroll Manager. As a Professional Employer Organization, we deliver these services through co-employment by establishing and maintaining a relationship with the employer and their employees and by contractually assuming certain employer risks, rights and responsibilities. We believe that getting to know our clients and educating them on best business practices for human resources, payroll and compliance, allows our clients the ability to more efficiently manage their employees thereby providing more time to focus on growing their businesses. With Pinnacle Employee Services both our clients and their employees win!

Meet the team

Mark Pietrowski


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Mark Pietrowski

Mark Pietrowski serves as President and CEO of Pinnacle Employee Services and has over 16 years of experience in the payroll, human resources and PEO industry. He started his career as an account executive for Lamar Advertising, the nation’s largest outdoor billboard advertising company, where he quickly rose through the ranks from sales person in Syracuse, New York to Vice President/ General Manager in Fayetteville, North Carolina and alter transferred to a larger office in Toledo, Ohio.

From Lamar, Mark transitioned to the payroll industry when he joined Paychex, a leading payroll provider. There he sold their human resources programs for 6 years and was honored as District 30’s MVP of the year in 2007. In 2008 Mark went to work for a Syracuse, New York based PEO where he learned the nuances of professional employer organizations over his six year tenure.

In 2014 Mark, along with Heidi Lupi ( VP and Chief HR Officer) and Mike Lucia (CFO/COO), lead the management team at Pinnacle in launching Pinnacle Employee Services (PES) with the goal of providing superior service to clients utilizing the industry’s lead technology, robust benefit and wellness plans, and a well rounded staff of professionals


Michael Lucia


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Michael Lucia

Mike brings over 25 years of business management experience to Pinnacle Employee Services. During Mike’s years of service with the U. S. Army he was given the opportunity to join a Military Pay Company. Mike was assigned to Fort Gordon in Georgia where he spent two years in support of Operations Noble Eagle and Enduring Freedom after the attacks of 9/11. After Mikes tour of service, he relocated to Florida and served as Payroll Manager for the nations #1 integrator of A/V products, while continuing his service as a member of the Florida National Guard. It was through relationships cultivated at (now) AVI-SPL that Mike was recruited to relocate to Syracuse New York to manage the payroll department for a local PEO.

During this time he met Mark Pietrowski and Heidi Lupi. Over the past three years, Mike has been the Chief Operating Officer and Chief Financial Operator for Pinnacle Employee Services. Mike has knowledge in registering PEO’s with New York in order to be an operational PEO, opening bank accounts, contracting with software providers, identifying technology needs. Continually, Mike is responsible for establishing new clients, managing complex reporting for clients, tax payments and return filings, overseeing the processing of client payrolls, training staff members in software use and payroll compliance.


Beth Eckert, PHR®, SHRM-CP

Director of Human Resources

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Beth Eckert, PHR®, SHRM-CP

Beth Eckert is Director of Human Resources. She brings over 20 years of experience to the team with her extensive knowledge of Human Resources and Payroll. Prior to joining Pinnacle Employee Services, she managed the Human Resources department for mid-size companies in industries including hospitality, environmental remediation, and a global emergency response services company.

Currently, Beth leads the Human Resources and Client Service team at Pinnacle. Her areas of expertise include employee relations, benefits administration, HR infrastructure and policy, and procedure development.


Maggie Hall, SHRM-CP

Human Resources Assistant

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Maggie Hall, SHRM-CP

Maggie graduated in 2018 from Le Moyne college with a bachelor’s degree in Human Resources as well as earning her SHRM-CP certification in 2020. Maggie has over 8 years of customer service experience as well as over 4 years of Human Resources experience. Maggie previously worked at Sports Physical Therapy of NY as a Human Resources intern learning about all aspects of the job. Maggie also previously interned at Rite Aid as a main focus in onboarding and recruiting. In 2018 Maggie started at PES and she is now the client service representative/human resource contact for more than 40 clients in the area. Maggie helped to create our sexual harassment prevention training, is knowledgeable in benefit offerings, training and development, and team building.

SHRM Certified Professional logo


Alysha Jasewicz, CPA

Financial Accounting Manager

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Alysha Jasewicz, CPA

Alysha graduated from SUNY Oswego with her Bachelor of Science degree in Accounting in 2017 and her Master in Business Administration degree with a concentration in Public Accounting in 2019. She has fulfilled all requirements becoming licensed as a Certified Public Accountant in the State of New York. Prior to joining PES in 2020, Alysha was a Tax Accountant at a regional public accounting firm located in Syracuse. Alysha has experience in several areas in public accounting, including corporate and personal income tax compliance and planning, auditing, and accounting services. Through her experience and skill set, she will be helping PES to streamline accounting processes and better serve clients.


Laurie Horton

Accounts Payable/Receivable Specialist

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Laurie Horton

Laurie joined Pinnacle Employee Services in 2018 as an Account Payable/Receivable Specialist. Laurie studied Business and Accounting at Onondaga Community College and brings over 30 years experience in the accounting field to the PES Team.

315.295.3887 ext. 287

Tracy Hynes

Payroll Administrator

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Tracy Hynes

Tracy joined Pinnacle Employee Services in 2021 as a Payroll Administrator. She joins us will over 25 years of customer service and administrative management experience. Most recently her focus was 5 years of helping nationwide clients with processing unemployment claims, hearings, and regulations. She looks forward to building new and lasting relationships with PES clients.


Claire Wigler

Employer Solutions Specialist

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Claire Wigler

Claire graduated from the University of Mount Olive with a bachelor’s degree in Human Resource Management in 2017. During her time at Mount Olive, she was on the women’s lacrosse team. Claire brings here 3 years of experience in Human Resources including an HR internship with American Medical Response and her position as a Human Resource Assistant at Medical Answering Services where she was promoted to Human Resource Generalist in 2020. Claire will be a valuable asset to the PES team where she will further her career as the Employer Solutions Specialist.


Alex Godzak

Employer Solutions Specialist

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Alex Godzak

Bio coming soon!

315-295-3880 ext. 285

Learn more about
Pinnacle Employee Services

What is Co-Employment?

Do you spend too much time explaining the nuances of Health Coverage, 401k options, payroll and other HR services to your employees?

Do you find that you are fielding questions from employees in regards to benefits and HR needs and sometimes not knowing the answer?

Let Pinnacle Employee Services help make your life easier! We are a Professional Employer Organization (PEO) which enables clients (employers) to outsource their Employee Benefits, Payroll, HR Management and Workers Compensation by streamlining their services. We create a relationship with your employees and contractually assume certain employer rights, responsibilities, and most importantly RISK! This co-employment relationship allows you to lower employment costs and increase your bottom line.

Click to learn more about the Pinnacle Co-Employment Relationship.

Professional Employer Organizations

More Information About PEOs

Professional Employer Organization (PEO) Facts

Compared to other businesses, PEO clients:

  • Approximately 250,000 small and mid-sized businesses and 2.5 million people are part of PEO arrangements. PEOs provide access to healthcare for as many as 4 to 6 million people.
  • The average size of a small business client of a NAPEO member is 20 employees.
  • According to one business study, 40 percent of small businesses in PEO relationships upgrade their total employee benefit offerings as a result of the PEO relationship.
  • While only 27 percent of small businesses overall offer employee retirement plans (according to the NFIB), approximately 95 percent of NAPEO’s members offer retirement plans to their small business worksite employees. Virtually all of those offer some level of matching contribution.
  • Actuarial data shows the PEOs aggressively manage workers’ compensation risks and reduce the basic costs of workers’ compensation by as much as 25 percent for small business enterprises.
  • To date, 40 states have adopted some form of PEO legislation and PEOs operate in all 50 states.

Getting started with Pinnacle Employee Services is easy!
Schedule your FREE HR Review & Needs Analysis today.

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Pinnacle Employee Services
5845 Widewaters Parkway
Suite 300
East Syracuse, NY 13057
Phone: (315) 295-3880
Fax: (315) 475-0296
Office Details

5845 Widewaters Parkway
Suite 300
East Syracuse, NY 13057
Phone: (315) 295-3880
Fax: (315) 475-0296
214 North Main Street
Mansfield , MA 02048
Phone: (774) 434-5743

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