• Communicate With Clarity.

    Do you have an Employee Handbook? If not, we can help with that.

    Let's Talk!
  • Do You Know Your True Cost of Payroll Processing?

    Let's Talk!
  • When Does Your Workers Comp Policy Expire?

    How About Switching To Pay As You Go?

    Let's Talk!
  • How Much Will Your Benefits Increase This Year?

    Let's Talk!

You provide wage and hour, we take care of the rest

  • Payroll Administration
  • Process Payroll Gross –To-Net
  • Print Checks and Deposit Advices
  • Provide Payroll Reports
  • Respond to Employment and Wage Verifications
  • Manage Employee Inquiries
  • Travel and Expenses
  • Process Wage Attachments Such As: Child Support, Tax Levies, Garnishments
  • Additional Services: Paid Time Off, Department Billing, Job Costing, Certified Payroll Reports, Employee FLSA Classification Assistance

Fulltime HR Presence at a fraction of the cost

  • Employee Handbook Development
  • Developing Job Descriptions
  • Developing HR Forms
  • Employee Records
  • Unemployment Claims
  • Required Labor Postings
  • Employee On Boarding

Strength in Numbers thru “economies of scale” We group small businesses together to get the purchasing power of a large group

  • Administration of all benefits
  • Multiple medical , vision, prescription and dental plans
  • 401(K) plan with multiple investment options
  • Life Insurances
  • Many other voluntary benefits

Full administration of your Workers Comp policy from assistance with securing coverage through “ pay as you go” and audit reporting. We do it all for you

  • Assist with Workers comp Classification Codes
  • Collect insurance premiums per pay period
  • Provide audit wage reports
  • Assist with C2 accident reporting
  • Assist with establishing pay as you go with options

Work Faster and More Efficiently with a Unified Solution

  • Variety of employee authentication methods : biometrics, badge reader, web clock, mobile app to name a few!
  • Time Sheet Entering
  • Breaks and Calculation Configuration
  • Fixed Schedule Per Employee

We become your needed resource for your safety program and compliance

  • OSHA Compliance
  • Safety Manual Development     
  • Safety Trainings       

Environmental Health and Safety Services

We assume the risk and liability of employment for our clients

  • Recordkeeping for: Employee personnel files, Form I-9, Wage Theft Prevention Act, COBRA, FMLA
  • Compliance of payments of federal and state withholding and unemployment taxes
  • Processing Payroll Tax Returns
  • Management of State Mandated Disability Insurance
  • Employee W2 Printing

About Us

Pinnacle Employee Services was started because we found that many businesses couldn’t afford a full time staff consisting of a Human Resource Professional, Risk Manager, Benefits Manager and Payroll Manager. As a Professional Employer Organization, we deliver these services through co-employment by establishing and maintaining a relationship with the employer and their employees and by contractually assuming certain employer risks, rights and responsibilities. We believe that getting to know our clients and educating them on best business practices for human resources, payroll and compliance, allows our clients the ability to more efficiently manage their employees thereby providing more time to focus on growing their businesses. With Pinnacle Employee Services both our clients and their employees win!

Meet the team

Mark Pietrowski

CEO

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Mark Pietrowski

Mark Pietrowski serves as President and CEO of Pinnacle Employee Services and has over 16 years of experience in the payroll, human resources and PEO industry. He started his career as an account executive for Lamar Advertising, the nation’s largest outdoor billboard advertising company, where he quickly rose through the ranks from sales person in Syracuse, New York to Vice President/ General Manager in Fayetteville, North Carolina and alter transferred to a larger office in Toledo, Ohio.

From Lamar, Mark transitioned to the payroll industry when he joined Paychex, a leading payroll provider. There he sold their human resources programs for 6 years and was honored as District 30’s MVP of the year in 2007. In 2008 Mark went to work for a Syracuse, New York based PEO where he learned the nuances of professional employer organizations over his six year tenure.

In 2014 Mark, along with Heidi Lupi ( VP and Chief HR Officer) and Mike Lucia (CFO/COO), lead the management team at Pinnacle in launching Pinnacle Employee Services (PES) with the goal of providing superior service to clients utilizing the industry’s lead technology, robust benefit and wellness plans, and a well rounded staff of professionals

315.295.3882

mark@pinnaclepays.com

http://www.linkedin.com/in/mark-pietrowski-2ba34a13

Heidi Lupi

VP, CHRO

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Heidi Lupi

Heidi brings more than 20 years experience in Human Resources experience and regulation expertise to PES. Having been a small business owner herself, to working for a large corporation, Heidi has become a skilled leader in all areas of Human Resources and Employee relations, including employee crisis management, coaching, training and development, benefits and recruitment. Heidi has previously led various company-wide projects which include the implementation and training of “Point of Sale” retail systems as well as coaching management personnel ( 200+ employees) on communication skills (MOHR learning) and how to handle critical situations with staff.

Prior to PES, Heidi spent 4 years with a local PEO which expanded her small business knowledge and helped her to understand certain intricacies of PEO management and operations. While there, Heidi managed over 100 client firms ranging in size from 1 to 300 employees in a variety of business settings. Here she was able to assist at all levels of the organizations from staff to executives.

315.295.3883

heidi@pinnaclepays.com

http://www.linkedin.com/in/heidi-lupi-64313510

Michael Lucia

COO, CFO

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Michael Lucia

Mike brings over 25 years of business management experience to Pinnacle Employee Services. During Mike’s years of service with the U. S. Army he was given the opportunity to join a Military Pay Company. Mike was assigned to Fort Gordon in Georgia where he spent two years in support of Operations Noble Eagle and Enduring Freedom after the attacks of 9/11. After Mikes tour of service, he relocated to Florida and served as Payroll Manager for the nations #1 integrator of A/V products, while continuing his service as a member of the Florida National Guard. It was through relationships cultivated at (now) AVI-SPL that Mike was recruited to relocate to Syracuse New York to manage the payroll department for a local PEO.

During this time he met Mark Pietrowski and Heidi Lupi. Over the past three years, Mike has been the Chief Operating Officer and Chief Financial Operator for Pinnacle Employee Services. Mike has knowledge in registering PEO’s with New York in order to be an operational PEO, opening bank accounts, contracting with software providers, identifying technology needs. Continually, Mike is responsible for establishing new clients, managing complex reporting for clients, tax payments and return filings, overseeing the processing of client payrolls, training staff members in software use and payroll compliance.

315.295.3881

mike@pinnaclepays.com

http://www.linkedin.com/in/michael-lucia-17a42b58

Rita Marble

Director of Employee Solutions

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Rita Marble

Rita Marble Director of Employer Solutions. She is an expert in Labor Cost Management with more than 15 years’ experience in the fields of Human Resources, Business Development and Client Relations.

Rita was drawn to join Pinnacle Employee Services due to our experienced management team and our dedication to customize and cater to each client company in a very focused and individualized way. In addition Rita believes Pinnacle’s state-of-the-art systems and wide array of benefits and services is superior to any other provider in the field and she is happy to be a member of the team.

Rita’s many exemplary attributes including her natural drive and strong work ethic have allowed her to build lasting relationships within the business community and we welcome her to our Pinnacle team. Rita will expand our ability to provide clients with HR structuring, benefit offerings, payroll solutions and overall labor cost efficiencies

315-295-3884

rita@pinnaclepays.com

https://www.linkedin.com/in/rita-tarolli-marble-269963a

Heather Brushell

Client Service Representative

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Heather Brushell

Heather joined Pinnacle Employee Services in 2016 as a Client Service Representative.She studied at Syracuse University and brings more than 11 years of customer service and hospitality experience to the PES team.She is an expert in creating relationships and has proven this through her work experience and as a local musician/performer

315.295.3886

heather@pinnaclepays.com

Melanie Wyant

Payroll Administrator

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Melanie Wyant

Melanie joined Pinnacle Employee Services in 2016 as a Payroll Administrator.  Due to Melanie’s 15 year background in banking, she brings with her years of customer service experience as well as strong attention to detail.  Melanie is looking forward to building relationships with the clients of PES as the company continues to grow.   

 

315.295.3885

melanie@pinnaclepays.com

https://www.linkedin.com/in/melanie-wyant-0b343b55

Laurie Horton

Accounts Payable/Receivable Specialist

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Laurie Horton

Laurie joined Pinnacle Employee Services in 2018 as an Account Payable/Receivable Specialist. Laurie studied Business and Accounting at Onondaga Community College and brings over 30 years experience in the accounting field to the PES Team.

315.295.3887

Laurie@pinnaclepays.com

https://www.linkedin.com/in/laurie-horton-6b6ba5169/

Maggie Hall

Human Resources Assistant

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Maggie Hall

Maggie graduated in 2018 from Le Moyne college with a degree in Human Resources. Previously, she worked at Sports PT of NY as well as interning at Rite Aid where she was able to expand her knowledge in the HR field. She has more than 6 years of customer service experience and is excited to join the team at PES.

315.295.3880

maggie@pinnaclepays.com

https://www.linkedin.com/in/margaret-hall-2ba072143/

Learn more about
Pinnacle Employee Services

What is Co-Employment?

Do you spend too much time explaining the nuances of Health Coverage, 401k options, payroll and other HR services to your employees?

Do you find that you are fielding questions from employees in regards to benefits and HR needs and sometimes not knowing the answer?

Let Pinnacle Employee Services help make your life easier! We are a Professional Employer Organization (PEO) which enables clients (employers) to outsource their Employee Benefits, Payroll, HR Management and Workers Compensation by streamlining their services. We create a relationship with your employees and contractually assume certain employer rights, responsibilities, and most importantly RISK! This co-employment relationship allows you to lower employment costs and increase your bottom line.

Click to learn more about the Pinnacle Co-Employment Relationship.

Professional Employer Organizations

More Information About PEOs

Professional Employer Organization (PEO) Facts

Compared to other businesses, PEO clients:

  • Approximately 250,000 small and mid-sized businesses and 2.5 million people are part of PEO arrangements. PEOs provide access to healthcare for as many as 4 to 6 million people.
  • The average size of a small business client of a NAPEO member is 20 employees.
  • According to one business study, 40 percent of small businesses in PEO relationships upgrade their total employee benefit offerings as a result of the PEO relationship.
  • While only 27 percent of small businesses overall offer employee retirement plans (according to the NFIB), approximately 95 percent of NAPEO’s members offer retirement plans to their small business worksite employees. Virtually all of those offer some level of matching contribution.
  • Actuarial data shows the PEOs aggressively manage workers’ compensation risks and reduce the basic costs of workers’ compensation by as much as 25 percent for small business enterprises.
  • To date, 40 states have adopted some form of PEO legislation and PEOs operate in all 50 states.

Getting started with Pinnacle Employee Services is easy!
Schedule your FREE HR Review & Needs Analysis today.

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Pinnacle Employee Services
507 Plum St., Suite 120
Syracuse, NY 13204
Phone: (315) 295-3880
Fax: (315) 475-0296
Office Details

214 North Main Street
Mansfield , MA 02048
Phone: (774) 434-5743
Office Details

5 Orville Drive
Bohemia, NY 11716
Phone: 1-800-668-9085
Office Details
507 Plum St., Suite 120
Syracuse, NY 13204
Phone: (315) 295-3880
Fax: (315) 475-0296
214 North Main Street
Mansfield , MA 02048
Phone: (774) 434-5743
5 Orville Drive
Bohemia, NY 11716
Phone: 1-800-668-9085

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